Percipirani utjecaji turizma kao prediktori kvalitete života stanovnika dubrovačkog Starog Grada

master's thesis

• Title (english): Perceived impacts of tourism as predictors of the quality of life of Dubrovnik's Old Town inhabitants
• Author: Iva Pendo
• Mentor: Dinka Čorkalo Biruški (mentor)
• Committee member: Meri Tadinac (predsjednik povjerenstva)
• Committee member: Tanja Jurin (član povjerenstva)
• Granter: University of Zagreb; Faculty of Humanities and Social Sciences; (Department of Psychology); Zagreb
• Defense date and country: 2020-07-03, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Psychology; Social Psychology

Abstract

Turizam je u posljednjih nekoliko desetljeća postao jedna od najrazvijenijih globalnih industrija. Ipak, različiti psihološki, ekonomski, društveni i drugi utjecaji koje turizam ima na lokalne zajednice zapravo su slabo istraženi. Dubrovnik, kao glavno hrvatsko turističko središte svake godine u turističkoj sezoni ima veliki broj dnevnih posjeta i noćenja (Turistička zajednica grada Dubrovnika, 2019a). Turizam u najvećoj mjeri neposredno utječe na stanovnike Staroga Grada te okolnih područja (Pila i Ploča) koji su na udaru svih negativnih posljedica koje turizam ima na okolinu. Danas postoji veći broj istraživanja koja su dokazala kako turizam kod lokalnog stanovništva može izazvati velike razine stresa, anksioznosti i iritacije (Berno i Ward, 2005). Prema modelu stresa Lazarusa i Folkmanove (1984) vezi između stresnih događaja i ishoda (u što spada i kvaliteta života) mogu posredovati brojne individualne i situacijski specifične varijable, od čega su se u prethodnim istraživanjima turizma značajnim pokazale osobna korist od turizma, kao i percipirana razina osnaženosti zajednice. Zbog toga se ovim istraživanjem želio ispitati odnos percipiranih utjecaja turizma na svakodnevni život lokalnog stanovništva, osobna korist od turizma i osnaženost zajednice te percipirane kvalitete života stanovnika dubrovačkog Starog Grada, kao i njihov doprinos objašnjenju varijance kriterija. Modelom je objašnjeno 39.6% varijance, a kao značajni samostalni prediktori pokazali su se dob, mjesečni prihodi kućanstva, percepcija pozitivnih utjecaja turizma na svakodnevni život stanovnika, percepcija negativnih utjecaja turizma na svakodnevni život stanovnika te percipirana razina osnaženosti zajednice. Neznačajni prediktori bili su procjena ukupnog utjecaja turizma na zajednicu i osobna korist od turizma.

Abstract (english)

In the last couple of decades, tourism became one of the most developed global industries. However, various psychological, economical, social and other influences that tourism has on local communities has not been well researched. Dubrovnik, as the most important tourist destination in Croatia, receives a large number of foreign visitors every year (Dubrovnik Tourist Board, 2019a). Tourism to the greatest extent affects residents of the Dubrovnik Old Town and surrounding areas of Pile and Ploče, that take the brunt of all negative impacts tourism has on the community. Today, there is a number of research papers proving that tourism may cause a great deal of stress, anxiousness and irritation within residents of local communities (Berno i Ward, 2005). According to the model of coping with stress presented by Larazus & Folkman (1984) the connection between stressors and outcomes (including quality of life) can be mediated by various individual and situational variables, of which the two previously researched within tourism literature are personal benefit from tourism and community empowerment. That is why this research aims to test the relationship between potential predictors and the subjective quality of life (QOL) in Dubrovnik’s Old Town residents, as well as their contribution to the explanation of criterion variance. With this model 39.6% of the QOL variance was explained. Significant predictors were age, average monthly household income, perception of positive tourism influences on everyday resident life, perception of negative tourist influences on everyday resident life and community empowerment. Insignificant predictors were the perception of a general tourism influence on everyday life and personal benefit from tourism.

• Keywords: turizam; stres; nošenje sa stresom; kvaliteta života
• Keywords (english): tourism; stress; coping with stress; quality of life
• Language: croatian
• URN:NBN: urn:nbn:hr:131:689937
• Study programme: Title: Psychology; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra psihologije (magistar/magistra psihologije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2020-07-08 20:07:24