Upotreba e-knjige tijekom pandemije COVID-19 u Knjižnicama grada Zagreba

master's thesis

• Title (english): Use of e-books during the COVID-19 pandemic in the Zagreb City Libraries
• Author: Dina Bakić
• Mentor: Tomislav Ivanjko (mentor)
• Committee member: Ana Barbarić (predsjednik povjerenstva)
• Committee member: Ivana Hebrang Grgić (član povjerenstva)
• Committee member: Tomislav Ivanjko (član povjerenstva)
• Granter: University of Zagreb; Faculty of Humanities and Social Sciences; (Department of information and Communication sciences); Zagreb
• Defense date and country: 2021-12-17, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Information and Communication Sciences; Library Science

Abstract

Usluga korištenja e-knjige u Knjižnicama grada Zagreba uvedena je krajem svibnja 2019. godine čime su stvoreni uvjeti za njen daljnji razvoj. Deset mjeseci poslije dogodila se jedna krizna situacija, zatvaranje knjižnica zbog pojave pandemije COVID-19 te potres koji je pogodio grad Zagreb i Zagrebačku županiju. U ovom diplomskom radu istraženo je kako su ta dva događaja utjecala na posudbu i korištenje e-knjige u mreži narodnih Knjižnica grada Zagreba (KGZ).
Istraživanje je provedeno korištenjem statističkih podataka dobivenih iz sustava Knjižnica grada Zagreba te dostupne literature. U svrhu sagledavanja trenutnog odnosa čitatelja prema e-knjizi provedena je anketa u 15 knjižnica iz mreže KGZ-a te su dobiveni podaci sistematizirani i obrađeni.
Pokazano je kako se povećava udio čitatelja e-knjige od trenutka uvođenja usluge posudbe eknjige u Knjižnicama grada Zagreba. Iz statističkih podataka vidljivo je da su fizičko zatvaranje knjižnica i ograničenost kretanja zbog epidemioloških mjera pozitivno utjecali na povećanje korištenja e-knjige. Najnoviji podaci iz 2021. godine pokazuju da to nije bio samo prolazan trend nego da se e-knjiga i dalje nastavlja sve više koristiti.
Statistička analiza obavljena je na najnovijim podacima koji obuhvaćaju razdoblje od uvođenja usluge e-knjige u Knjižnicama grada Zagreba do trenutka pisanja ovog rada. Anketa je provedena nad 360 članova iz 15 različitih knjižnica na području grada Zagreba, obrađeni rezultati su uspoređeni s dostupnim statističkim podacima te je iz svega zaključeno
da se uz pandemiju i potres koji su bili svojevrsni katalizator procesa, trend povećanja čitanja e-knjige i dalje nastavlja među čitateljima svih zanimanja i svih dobnih skupina.

Abstract (english)

The service of using the e-book in the Zagreb City Libraries was introduced at the end of May 2019, which created the conditions for its further development. Ten months later, there was a crisis situation, the closure of libraries due to the COVID-19 pandemic and the earthquake that hit the City of Zagreb and Zagreb County. In this thesis, it was investigated how these two events affected the borrowing and use of e-books in the network of public libraries of the City of Zagreb (KGZ).
The research was conducted using statistical data obtained from the Zagreb City Libraries system and available literature. In order to understand the current attitude of readers towards the e-book, a survey was conducted in 15 libraries from the KGZ network, and the obtained
data were systematized and processed.
It has been shown that the share of e-book readers has been increasing since the introduction of the e-book reading service in the Zagreb City Libraries. Statistics show that the physical closure of libraries and limited movement due to epidemiological restrictions have had a positive effect on increasing the use of e-books. The latest data from 2021 show that this was not just a passing trend, but that the e-book continues to be used more and more.
Statistical analysis was performed on the latest data covering the period from the introduction of the e-book service in the Zagreb City Libraries to the time of writing this paper. The survey was conducted on 360 readers from 15 different libraries in the city of Zagreb, the processed results were compared with available statistics and it was concluded that with the pandemic and earthquake that were a catalyst for the process, the trend of increasing e-book reading continues among readers of all occupations and all age groups.

• Keywords: e-knjiga; Knjižnice grada Zagreba; narodne knjižnice; Zaki Book; pandemija COVID-19
• Keywords (english): e-books; Zagreb City Libraries; public libraries; Zaki Book; pandemic COVID-19
• Language: croatian
• URN:NBN: urn:nbn:hr:131:635539
• Study programme: Title: Information Sciences; specializations in: Library Science; Course: Library Science; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra bibliotekarstva (magistar/magistra bibliotekarstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Public note: Izvanredni studij bibliotekarstva
• Created on: 2021-12-27 16:56:23