Evaluacija knjižnične mobilne aplikacije mKnjižnica

master's thesis

• Title (english): Evaluation of the library mobile application mKnjižnica
• Author: Sara Horvat
• Mentor: Tomislav Ivanjko (mentor)
• Committee member: Ivana Hebrang Grgić (predsjednik povjerenstva)
• Committee member: Tomislav Ivanjko (član povjerenstva)
• Committee member: Monika Batur (član povjerenstva)
• Granter: University of Zagreb; Faculty of Humanities and Social Sciences; (Department of information and Communication sciences); Zagreb
• Defense date and country: 2024-09-23, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Information and Communication Sciences; Library Science

Abstract

Ovaj se rad se bavi istraživanjem ideja i praksi implementacije mobilnih aplikacija u knjižnično poslovanje i pružanje usluga, s naglaskom na primjer mobilne platforme mKnjižnica. U prvoj se polovici rada bavi temom digitalne transformacije i prilagodbi knjižnica na digitalno doba, te temom mobilnih aplikacija i dosadašnjim istraživanjima i praksama u području knjižničnih mobilnih aplikacija. U drugom se dijelu rada kao studija slučaja koristi mobilna platforma mKnjižnica razvijena za potrebe korisnika koprivničke Gradske knjižnice i čitaonice Fran Galović, koju su u svoje poslovanje implementirale još 24 hrvatske knjižnice. Proveden je intervju s kreatorom platforme Petrom Lukačićem, iz čega se doznaju motivacije za stvaranje mobilne knjižnične aplikacije, proces razvoja i implementacije te prepreke u procesu, kao i načini ispitivanja korisničkog zadovoljstva te planovi za budući razvoj aplikacije. Platforma mKnjižnica uspoređuje se sa zagrebačkim aplikacijama eZaKi i Smart Library NSK po svojim funkcionalnostima, inovativnosti i korisničkom iskustvu. Naposlijetku se nude smjernice koje mogu poslužiti kao okvir za daljnje prakse uvođenja novih ili unaprjeđenja postojećih mobilnih aplikacija u knjižnicama.

Abstract (english)

This paper explores the implementation of ideas and practices of mobile apps in library work and services, with the emphasis on the mobile platform mKnjižnica. The first half of the paper covers the topic of digital transformation and libraries' adaptation to the digital age, as well as the topic of mobile apps and recent research and practices in the field of library mobile apps. In the second half of the paper, the mKnjižnica platform s used as a case study. Initially developed for patrons of the public library Fran Galović in Koprivnica, the platform was later implemented by twenty-four other Croatian libraries. An interview was conducted with the platform creator Petar Lukačić, which revealed information about the motivation behind the project, the development and implementation process and the obstacles faced, as well as methods of user satisfaction testing and plans for future development. The platform mKnjižnica is then compared to library mobile apps used in Zagreb: eZaKi and Smart Library NSK. Their functionalities, innovations and user experience are compared. Finally, the paper presents guidelines that can be used as a framework for future practices of implementation of new apps or updating of existing library mobile apps.

• Keywords: knjižnice; knjižnične mobilne aplikacije; mKnjižnica; eZaKi; Smart Library NSK; evaluacija knjižničnih aplikacija; korisničko iskustvo
• Keywords (english): libraries; mobile library apps; mKnjižnica; eZaKi; Smart Library NSK; library app evaluation; user experience
• Language: croatian
• URN:NBN: urn:nbn:hr:131:922160
• Study programme: Title: Information Sciences; specializations in: Archivistics Study, Library Science, Information Sciences (research), Information Sciences (teaching), Museology and heritage management, Informatology; Course: Library Science; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra bibliotekarstva (magistar/magistra bibliotekarstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2024-09-24 08:03:59