Velika ostavka i Tihi otkaz: Provjera uloge kompetentnosti rukovoditelja i rada od kuće u objašnjavanju namjere napuštanja organizacije i radne angažiranosti

master's thesis

• Title (english): Big Quit and Quiet Quitting: Testing the Role of Managers' Competence and Remote Work in Explaining Turnover Intention and Work Engagement
• Author: Elena Golec
• Mentor: Zvonimir Galić (mentor)
• Committee member: Blaž Rebernjak (predsjednik povjerenstva)
• Committee member: Daniel Pocrnić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Humanities and Social Sciences; (Department of Psychology); Zagreb
• Defense date and country: 2023-09-25, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Psychology; Psychology of Work

Abstract

„Velika ostavka“ i „Tihi otkaz“ medijski su fenomeni koji opisuju promjene na tržištu rada, a odnose se na učestalije davanje otkaza i pad u radnoj angažiranosti u suvremenim organizacijama. Iako medijski vrlo eksponirani, ovi fenomeni su nedovoljno znanstveno istraženi, pogotovo u Republici Hrvatskoj. Dosadašnja istraživanja sugeriraju postojanje povezanosti između nekih ponašanja podređenih kao što su radna angažiranost i napuštanje organizacija s karakteristikama rukovoditelja. Tako je cilj ovog rada ispitati povezanost između kompetentnosti rukovoditelja i ponašanja koja odražavaju fenomene Velike ostavke te Tihog otkaza kod njihovih podređenih. Provjerili smo i moderacijski efekt rada od kuće na opisane odnose. Istraživanje je provedeno na 635 zaposlenih osoba (N=635) koje su regrutirali njihovi nadređeni. Sudionici su ispunjavali online upitnik u kojem su procjenjivali kompetentnost svojih nadređenih te su dali samoprocjene radne angažiranosti, namjere napuštanja organizacije i intenziteta rada od kuće u protekle dvije godine. Rezultati su pokazali značajnu pozitivnu povezanost između kompetentnosti rukovoditelja i radne angažiranosti zaposlenika te značajnu negativnu povezanost između kompetentnosti rukovoditelja i namjere napuštanja organizacije kod zaposlenika. Moderacijski efekti rada od kuće nisu se pokazali značajnima, odnosno rezultati sugeriraju da snaga povezanosti između kompetentnosti rukovoditelja i ponašanja koja odražavaju fenomene Velike ostavke te Tihog otkaza ne ovisi o radu od kuće.

Abstract (english)

“Big Quit” and “Quiet Quitting” are media-coined terms that describe changes in the labor market, specifically the increase in employee turnover and the decline in work engagement. While these phenomena have garnered significant media attention, their scientific exploration remains inadequate, particularly within the context of the Republic of Croatia. Prior studies indicate a potential link between certain subordinate behaviors, such as work engagement and organizational turnover, and the attributes of managers. Hence, the aim of this study is to investigate the relationship between managerial competence and the behaviors associated with the Big Quit and Quiet Quitting among their subordinates. It also examines the potential moderating effect of remote work on these relationships. The study was conducted on 635 employees (N=635), who were recruited by their superiors. The participants filled out an online questionnaire in which they assessed the competence of their superiors and gave self-assessments of work engagement, turnover intention, and intensity of remote working in the past two years. The results showed a significant positive correlation between managers' competence and employees’ work engagement and a significant negative correlation between managers' competence and employees' turnover intention. However, the findings did not reveal a significant moderating effect of remote work, suggesting that the strength of the relationships remains consistent regardless of the intensity of remote work.

• Keywords: velika ostavka; tihi otkaz; kompetencije vođenja; rad od kuće
• Keywords (english): big quit; quiet quitting; managerial competencies; remote work
• Language: croatian
• URN:NBN: urn:nbn:hr:131:494700
• Project: Number: IP-2018-01-9354; Title: Implicitna ličnost, donošenje odluka i vođenje u organizacijama; Acronym: IMPEDEMOL; Leader: Zvonimir Galić; Jurisdiction: Croatia; Funder: HRZZ; Funding stream: IP
• Study programme: Title: Psychology; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra psihologije (magistar/magistra psihologije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2023-09-29 09:18:08