Knjižnične usluge za vrijeme trajanja pandemije koronavirusa

master's thesis

• Title (english): Library services during the coronavirus pandemic
• Author: Valentina Jozić
• Mentor: Sonja Špiranec (mentor)
• Committee member: Mihaela Banek Zorica (predsjednik povjerenstva)
• Committee member: Sonja Špiranec (član povjerenstva)
• Committee member: Denis Kos (član povjerenstva)
• Granter: University of Zagreb; Faculty of Humanities and Social Sciences; (Department of information and Communication sciences); Zagreb
• Defense date and country: 2022-10-20, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Information and Communication Sciences; Library Science

Abstract

Krize predstavljaju izvanredna stanja u kojima poslovanje nije moguće ili se provodi u ograničavajućim uvjetima. Godine 2020. cijeli svijet se suočio s krizom pandemijskih razmjera, s pojavom koronavirusa. Pojava pandemije utjecala je na sve sfere života pa tako i na knjižnično poslovanje.
U prvom dijelu rada prikazane su različite knjižnične usluge, one koje se pružaju u knjižnici, ali i one na daljinu. Knjižnica koja je do tada bila mjesto okupljanja, pružanja informacija i različitih usluga morala je uslijed pandemije koronavirusa zatvoriti svoja vrata za korisnike, ali i promijeniti način poslovanja. Odlukom Stožera civilne zaštite Republike Hrvatske knjižnice su zatvorile svoja vrata za korisnike od 19. ožujka do 24. travnja 2020. godine. Poslovanje se preselilo u virtualni svijet, a knjižničari su morali u kratkom vremenu osmisliti načine kako i dalje pružati usluge svojim korisnicima.
Istraživački dio rada odnosio se istraživanje provedeno među narodnim knjižnicama u Republici Hrvatskoj. Cilj istraživanja bio je istražiti koje su knjižnične usluge narodne knjižnice pružale za vrijeme potpunog zatvaranja uslijed pandemije koronavirusa (od 19. ožujka do 24. travnja), koje su nove usluge uvele te kako su se knjižnice prilagodile novim uvjetima rada uzrokovanim pandemijom.

Abstract (english)

Crises represent extraordinary situations in which business is not possible or is carried out under restrictive conditions. In 2020, the whole world faced a crisis of pandemic proportions, with the emergence of the coronavirus. The emergence of the pandemic affected all spheres of life, including library operations.
In the first part of the paper, various library services are presented, those provided in the library, but also those provided distance. The library, which until then was a place of gathering, providing information and various services, had to close its doors to users due to the coronavirus pandemic, but also to change its way of doing business. By decision of the Civil Protection Headquarters of the Republic of Croatia, libraries closed their doors to users from March 19 to April 24, 2020. Business has moved to the virtual world, and librarians had to quickly devise ways to continue providing services to their users.
The research part of the work related to the research conducted among public libraries in the Republic of Croatia. The aim of the research was to investigate which library services the public libraries provided during the complete closure due to the coronavirus pandemic (from March 19 to April 24), which new services were introduced and how the libraries adapted to the new working conditions caused by the pandemic.

• Keywords: narodna knjižnica; koranavirus; knjižnične usluge za vrijeme pandemije
• Keywords (english): public library; corona virus; distance servecies
• Language: croatian
• URN:NBN: urn:nbn:hr:131:460018
• Study programme: Title: Information Sciences; specializations in: Archivistics Study, Library Science, Information Sciences (research), Information Sciences (teaching), Museology and heritage management, Informatology; Course: Library Science; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra bibliotekarstva (magistar/magistra bibliotekarstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2022-12-08 18:08:21