Scientific paper - Original scientific paper
Mystery shopping in libraries : are we ready?
Qualitative and Quantitative Methods in Libraries - electronic journal, 3 (2014), 2; 433-442. urn:nbn:hr:131:910594


Cite this document

Banek Zorica, M., Ivanjko, T. & Špiranec, S. (2014). Mystery shopping in libraries : are we ready?. Qualitative and Quantitative Methods in Libraries - electronic journal, 3. (2), 433-442. Retrieved from https://urn.nsk.hr/urn:nbn:hr:131:910594

Banek Zorica, Mihaela, et al. "Mystery shopping in libraries : are we ready?." Qualitative and Quantitative Methods in Libraries - electronic journal, vol. 3, no. 2, 2014, pp. 433-442. https://urn.nsk.hr/urn:nbn:hr:131:910594

Banek Zorica, Mihaela, Tomislav Ivanjko and Sonja Špiranec. "Mystery shopping in libraries : are we ready?." Qualitative and Quantitative Methods in Libraries - electronic journal 3, no. 2 (2014): 433-442. https://urn.nsk.hr/urn:nbn:hr:131:910594

Banek Zorica, M., Ivanjko, T. and Špiranec, S. (2014) 'Mystery shopping in libraries : are we ready?', Qualitative and Quantitative Methods in Libraries - electronic journal, 3(2), pp. 433-442. Available at: https://urn.nsk.hr/urn:nbn:hr:131:910594 (Accessed 25 January 2023)

Banek Zorica M, Ivanjko T, Špiranec S. Mystery shopping in libraries : are we ready?. Qualitative and Quantitative Methods in Libraries - electronic journal [Internet]. 2014 [cited 2023 January 25];3(2):433-442. Available at: https://urn.nsk.hr/urn:nbn:hr:131:910594

M. Banek Zorica, T. Ivanjko and S. Špiranec, "Mystery shopping in libraries : are we ready?", Qualitative and Quantitative Methods in Libraries - electronic journal, vol. 3, no. 2, pp. 433-442, 2014. [Online]. Available at: https://urn.nsk.hr/urn:nbn:hr:131:910594. [Accessed: 25 January 2023]

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