Utjecaj digitalnih sadržaja na iskustvo posjetitelja na primjeru Muzeja Domovinskog rata Karlovac - Turanj

master's thesis

• Title (english): The impact of digital content on visitor's experience on the example of the Museum of Croatian War of Independence Karlovac - Turanj
• Author: Anamarija Mihalić
• Mentor: Goran Zlodi (mentor)
• Committee member: Željka Miklošević (predsjednik povjerenstva)
• Committee member: Darko Babić (član povjerenstva)
• Committee member: Goran Zlodi (član povjerenstva)
• Granter: University of Zagreb; Faculty of Humanities and Social Sciences; (Department of information and Communication sciences); Zagreb
• Defense date and country: 2022-09-23, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Information and Communication Sciences; Museology

Abstract

Neosporno je da se život suvremenog čovjeka iz dana u dan vrlo brzo mijenja, a te se promjene mogu vrlo lako uočiti u svim životnim situacijama. Ono što u posljednjih nekoliko desetljeća uvelike oblikuje i usmjerava život pojedinca jest razvoj i integracija digitalnih proizvoda u svakodnevni život.nU skladu s time, i muzejski se postavi i materijali digitaliziraju te se takvim načinom prikazivanja žele približiti široj javnosti. Analizom provedenog istraživanja i usporedbom s dojmovima posjetitelja, može se uvidjeti kako posjetitelji prihvaćaju takve sadržaje i kako su zadovoljni takvim načinom izlaganja muzejskog sadržaja. Istraživačkim dijelom ovoga rada želi se uvidjeti jesu li digitalni sadržaji doprinijeli pozitivnijem iskustvu posjetitelja te jesu li ih mogli bez problema koristiti. Ovakvim se pristupom žele spoznati nedostaci predstavljenih digitalnih sadržaja te promisliti o načinu njihova unapređivanja u budućnosti, a sve u cilju što većeg zadovoljstva svih korisnika.

Abstract (english)

It is undeniable that the life of a modern man changes very quickly from day to day, and these changes can be easily observed in all life situations. In the last few decades, the development and integration of digital products into everyday life has largely shaped and directed the life of an individual. In accordance with this, the museum's exhibits and materials are being digitized and they want to bring them closer to the general public with this way of presentation. By analyzing the conducted research and comparing it with visitors' impressions, it can be seen how visitors accept such content and how satisfied they are with this way of presenting museum content. The research conducted for this thesis aims to find out whether digital content contributed to a more positive experience for visitors and whether they could use it without problems. With this approach, they want to recognize the shortcomings of the presented digital content and think about how to improve it in the future, all with the aim of increasing the satisfaction of all users.

• Keywords: digitalni sadržaji; iskustvo posjetitelja; digitalizacija; muzej; interaktivnost
• Keywords (english): digital content; visitor experience; digitization; museum; interactivity
• Language: croatian
• URN:NBN: urn:nbn:hr:131:506969
• Study programme: Title: Information Sciences; specializations in: Archivistics Study, Library Science, Information Sciences (research), Information Sciences (teaching), Museology and heritage management, Informatology; Course: Museology and heritage management; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra muzeologije i upravljanja baštinom (magistar/magistra muzeologije i upravljanja baštinom)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2022-09-29 19:51:46