Pristojnost i komunikacija o prijetećim događajima

master's thesis

• Title (english): Politeness and communication of threatening events
• Author: Valentina Čarapina
• Mentor: Mirjana Tonković (mentor)
• Committee member: Dragutin Ivanec (predsjednik povjerenstva)
• Committee member: Una Mikac (član povjerenstva)
• Granter: University of Zagreb; Faculty of Humanities and Social Sciences; (Department of Psychology); Zagreb
• Defense date and country: 2021-07-05, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Psychology; Other Applied Psychologies

Abstract

Određeni nesporazumi u interpersonalnoj komunikaciji mogu biti posljedica potrebe govornika da zaštiti sebe ili svog sugovornika od prijetećih informacija. Ta potreba, koja se u mnogim istraživanjima pripisuje utjecaju pristojnosti, može dovesti do toga da govornici manipuliraju izrazima kojima prenose prijeteće informacije. Cilj ovog istraživanja je ispitati kako ljudi odabiru izraze kojima drugima prenose vjerojatnost prijetećih ishoda. Točnije, ovim istraživanjem ispitat će se utječu li vjerojatnost ishoda, razina njegove prijetnje te emocionalna osjetljivost osobe koja prenosi prijeteću informaciju na odabir izraza kojim se ta prijeteća informacija prenosi drugoj osobi. Sudionicima (N = 669) je dano šest eksperimentalnih scenarija kojima je manipulirana vjerojatnost ishoda o kojem se komunicira, kao i njegova razina prijetnje. Zadatak sudionika bio je odabrati termin vjerojatnosti kojim bi drugoj osobi prenijeli vjerojatnost opisanog ishoda. Uz to, mjerena je osjetljivost sudionika pomoću skraćene verzije Skale visoko osjetljive osobe (eng. 12-item HSPS). Rezultati ukazuju na to da sudionici u prosjeku statistički značajno umanjuju vjerojatnost više prijetećih ishoda u odnosu na niže prijeteće ishode u situacijama kada postoji podjednaka vjerojatnost da se ti ishodi hoće, odnosno neće dogoditi (50% vjerojatnosti). U situacijama kada postoji veća vjerojatnost da se ishod hoće, odnosno neće dogoditi, tada nema razlike u komunikaciji o više i manje prijetećim ishodima. Uz to, sudionici s višom razinom osjetljivosti u prosjeku češće odabiru izraze koji ukazuju na višu vjerojatnost ishoda, neovisno o opisanoj razini prijetnje ishoda.

Abstract (english)

Certain misunderstandings in interpersonal communication can be a consequence of the speaker's need to protect themself or the hearer from threatening information. That need, which is often described as an effect of politeness on communication, can lead to the speaker manipulating the term used to communicate threatening information. The goal of this research is to examine how people choose terms with which they communicate the likelihood of threatening events. Specifically, this research aims to discern if probability of an outcome, level of threat of the outcome and emotional sensitivity of the person communicating affect the speaker's choice of term for communicating the probability of the outcome to others. Participants (N = 669) were given six scenarios in which outcome probability and level of threat were manipulated. Participants had the task of choosing a probability term with which they would communicate to others the probability of the described outcome. Participants' sensitivity was measured with 12-item Highly Sensitive Person Scale. The results indicate that participants on average communicate a smaller probability of more threatening outcomes, compared to less threatening outcomes, only in scenarios where outcome probability was 50%. In other words, participants diminished the probability of more threatening outcomes only in scenarios where the likelihood of the outcome happening and not happening was the same. When there was a bigger probability of the outcome happening/ not happening, there was no difference in communicating outcomes with different levels of threat. Furthermore, highly sensitive participants on average chose probability terms that indicated a higher likelihood of the outcome happening, regardless of outcome threat level.

• Keywords: razumijevanje jezika; pristojnost; komunikacija o neizvjesnosti; komunikacija o prijetnji
• Keywords (english): language comprehension; politeness; communicating uncertainty; communicating threat
• Language: croatian
• URN:NBN: urn:nbn:hr:131:531419
• Study programme: Title: Psychology; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra psihologije (magistar/magistra psihologije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2021-07-06 14:45:44