Korisničko iskustvo (UX) programa Metelwin na primjeru OPAC-a Knjižnice i čitaonice Fran Galović Koprivnica

master's thesis

• Title (english): Metelwin User Experience (UX) on the example of OPAC of Knjižnica i čitaonica Fran Galović Koprivnica
• Author: Zvonimir Guć
• Mentor: Tomislav Ivanjko (mentor)
• Committee member: Ivana Hebrang Grgić (predsjednik povjerenstva)
• Committee member: Marko Pavlovski (član povjerenstva)
• Committee member: Tomislav Ivanjko (član povjerenstva)
• Granter: University of Zagreb; Faculty of Humanities and Social Sciences; (Department of information and Communication sciences); Zagreb
• Defense date and country: 2019-09-24, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Information and Communication Sciences; Library Science

Abstract

Ovaj rad opisuje koncept korisničkog iskustva (UX) te sve veću važnost i prednosti, koje istraživanje takvog fenomena može imati u izgradnji sadržaja i usluga unutar knjižnica. U teoretskom dijelu rada najprije se definira sam koncept korisničkog iskustva, zatim se opisuju njegovi temeljni aspekti, povijest razvitka te metode istraživanja korisničkog iskustva. Nakon toga, u eksperimentalnom dijelu rada prikazuju se rezultati istraživanja, kojim se nastojalo odrediti korisničko iskustvo programa „Metelwin“ na primjeru starog OPAC-a Knjižnice i čitaonice „Fran Galović“ Koprivnica. Istraživanje se sastoji od testiranja uporabljivosti, AttrakDiff testa te intervjua, u kojem se ispituju i druge komponente korisničkog iskustva: informacijska arhitektura, pristupačnost, vizualni i interakcijski dizajn. Osim toga, napravljena je i kritička procjena novog OPAC-a knjižnice prema prijedlozima ispitanika.

Abstract (english)

This paper describes the concept of user experience (UX) and the growing importance and benefits that exploring such a phenomenon can have in building content and services within libraries. The theoretical part of the paper first defines the concept of user experience, then describes its basic aspects, the history of development and methods of exploring user experience. Subsequently, the experimental part of the paper presents the results of the study, which sought to determine the user experience of the Metelwin program on the example of the old OPAC of Knjižnica i čitaonica "Fran Galović" Koprivnica. The research consists of usability testing, an AttrakDiff test and an interview, which examines other components of the user experience: information architecture, accessibility, visual and interaction design. In addition, a critical evaluation of the library's new OPAC was made according to the respondents' suggestions.

• Keywords: Korisničko iskustvo; UX; Metelwin; AttrakDiff; uporabljivost; informacijska arhitektura; vizualni dizajn; interakcijski dizajn
• Keywords (english): User experience; UX; Metelwin; AttrakDiff; usability; information architecture; visual design; interaction design
• Language: croatian
• URN:NBN: urn:nbn:hr:131:960803
• Study programme: Title: Information Sciences; specializations in: Library Science; Course: Library Science; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra bibliotekarstva (magistar/magistra bibliotekarstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2020-12-23 16:49:24