Zaštita podataka i upravljanje informacijama kupaca trgovačkih lanaca

master's thesis

• Title (english): Data protection and information management of retail chains
• Author: Ivan Pehar
• Mentor: Vjera Lopina (mentor)
• Committee member: Kristina Kocijan (predsjednik povjerenstva)
• Committee member: Sanja Kišiček (član povjerenstva)
• Committee member: Vjera Lopina (član povjerenstva)
• Granter: University of Zagreb; Faculty of Humanities and Social Sciences; (Department of information and Communication sciences); Zagreb
• Defense date and country: 2020-11-17, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Information and Communication Sciences; Information Systems and Information Science

Abstract

U ovom radu obrađena je tematika trgovačkih lanaca te primjene GDPR-a, odredbe o zaštiti i sigurnosti podataka svakog pojedinca (kupca). Prilikom izrade rada pokušalo se objasniti kako prodajni (poslovni) procesi utječu na trgovačke lance, a i ostale sudionike u okolini organizacije, koje su pozitivne a koje negativne strane GDPR-a. Implementacijom kvalitetnog sustava unutar trgovačkih lanaca dolazi do olakšanog poslovanja kao i upravljanja zaštitom podataka prema direktivi GDPR-a. GDPR je donesen kao rješenje za zlouporabu osobnih podataka svakog pojedinca.

Abstract (english)

This paper deals with the topic of retail chains and the application of the GDPR, the provisions on data protection and security of each individual (customer). During the preparation of the paper, an attempt was made to explain how sales (business) processes affect retail chains, as well as other participants in the organization's environment, whic are the positive and which are the negative side of GDPR. The implementation of a quality system within retail chains facilitates business as well as data protection management according to the GDPR directives. The GDPR was enacted as a solution to the misuse of each individual’s personal data.

• Keywords: trgovački lanci; GDPR; sigurnost; informacijski sustav; zaštita podataka
• Keywords (english): retail chains; GDPR; security; information system; data protection
• Language: croatian
• URN:NBN: urn:nbn:hr:131:541295
• Study programme: Title: Information Sciences; specializations in: Informatology, Information Sciences (teaching), Information Sciences (research); Course: Informatology; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra informacijskih znanosti (magistar/magistra informacijskih znanosti)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2020-11-19 09:51:55