Bibliobusna služba Knjižnice "Nikola Zrinski" Čakovec

master's thesis

• Title (english): Bibliobus service of the „Nikola Zrinski“ Čakovec Library
• Author: Matea Herman
• Mentor: Ana Barbarić (mentor)
• Committee member: Ivana Hebrang Grgić (predsjednik povjerenstva)
• Committee member: Ana Barbarić (član povjerenstva)
• Committee member: Tomislav Ivanjko (član povjerenstva)
• Granter: University of Zagreb; University of Zagreb, Faculty of Humanities and Social Sciences; (Department of information and Communication sciences); Zagreb
• Defense date and country: 2020-10-29, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Information and Communication Sciences; Library Science

Abstract

Pokretne knjižnice odigrale su važnu ulogu u smanjenju društvene izoliranosti i neprestano rade na poboljšanju kvalitete života zajednice. Jedna od najstarijih bibliobusnih službi u Republici Hrvatskoj iznjedrila se upravo u Međimurskoj županiji. U ovom radu dana su objašnjenja termina pokretnih knjižnica te ostalih važnih značajki za uspostavu bibliobusne službe koja u Međimurskoj županiji ima dugu tradiciju. Potaknuta tom informacijom fokus svog rada usmjerila sam na pokretnu knjižnicu; Bibliobus Knjižnice „Nikola Zrinski“ Čakovec i njezine kvalitete u današnjem suvremenom obliku provevši anketu o zadovoljstvu korisnika njezinim uslugama. Rad daje i povijesni pregled bibliobusne službe u Međimurskoj županiji, njezin razvitak, značaj i ulogu u današnjem društvu. Naglasak je stavljen i na aktivnosti i usluge koje sama pokretna knjižnica pruža. Osim teorijskog dijela, rad se bavi i istraživanjem provedenog u obliku anketnog upitnika o zadovoljstvu korisnika bibliobusnim uslugama, ali i samih zaposlenika u cijeloj organizacijskoj strukturi knjižnice. U radu su predstavljeni rezultati istraživanja korisnika u kojoj su mjeri zadovoljni uslugama bibliobusne službe Gradske knjižnice „Nikola Zrinski“ Čakovec. Dobiveni rezultati poslužit će kao daljnji poticaj i okosnica za što boljim bibliobusnim usluga čija će korist biti na obostrano zadovoljstvo i korisnika i samih djelatnika.

Abstract (english)

Mobile libraries have played a major role in reducing social isolation and constantly working to improve the quality of life of the community. One of the oldest bibliobus services in the Republic of Croatia was born in Međimurje County. This paper presents the publication of the terms of mobile libraries and other important features for the maintenance of the library service, which has a long tradition in Međimurje County. Encouraged by this information, I focused my work by directing myself to the mobile library; The Bibliobus of the Nikola Zrinski Čakovec Library and its qualities in their current modern form have proven the survey on the satisfaction of users of their services. The paper also gives a historical overview of the bibliobus service in Međimurje County, its development, significance and membership in today's society. Emphasis is also placed on activities and services provided only by the mobile library. In addition to the theoretical work, the papers dealing with the research were proven in the form of a survey inquiry on the satisfaction of users with bibliobus services, but also the employees themselves in the entire organizational library. The paper presents the results of user research in which the service library services of the City Library „Nikola Zrinski“ Čakovec are satisfied. The obtained results will serve as a further stimulus and backbone for which better bibliobus services will be useful for mutual satisfaction of both users and the same employees.

• Keywords: bibliobus; Republika Hrvatska; Gradska knjižnica „Nikola Zrinski“ Čakovec; Međimurska županija; istraživanje zadovoljstva korisnika bibliobusnim uslugama; istraživanje zaposlenika
• Keywords (english): bibliobus; Republic of Croatia; „Nikola Zrinski“ Čakovec City Library; Međimurje County; user satisfaction survey with bibliobus services; employee surve
• Language: croatian
• URN:NBN: urn:nbn:hr:131:506143
• Study programme: Title: Information Sciences; specializations in: Library Science; Course: Library Science; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra bibliotekarstva (magistar/magistra bibliotekarstva)
• Type of resource: Sound recording
• File origin: Born digital
• Access conditions: Open access
• Created on: 2020-10-26 12:30:47